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All dry hired equipment must be returned or made available for collection at or before the time agreed. For each day or part day it remains outstanding the hirer will be charged the daily hire rate for each outstanding item, or the total of consequential losses attributable to its late return.
Hire fees for dry hire equipment including deposits must be made in full at or before the time any equipment is
received by the hirer by cash or bank transfer. We do not accept cheques.
i.The full amount of any deposit(s) that are paid are non refundable if any item is lost, stolen or damaged. (also
4. OwnershipAll equipment remains the property of Arden Events. A hirer cannot export, sell, lease, lend, sub-hire, modify or dispose of any equipment, furthermore the location of all equipment must always be made known to us.
5. Cancellation of an agreed hiring
We have never cancelled or failed to turn up for an event we have been engaged for. In the event that we cannot fulfill an engagement, our liability is limited to the cost of alternative hire, subject to a maximum of the fee we have agreed with you.
6. Force majeure
We will not be liable for any failure to supply a product or service where that failure is wholly caused by an event beyond our control that we could not reasonably anticipate, forestall or prevent.
7. Condition of equipment
We check the condition and operation of all equipment before it leaves us. The equipment will be provided in full working order and in good physical condition. On accepting delivery you agree that it is in good condition and fully operational. Any discrepancies or faults must be reported within 2 hours of receipt of the equipment hired by calling the mobile number stated below. You will need to speak to us and explain what the faults are. We reserve the right to substitute your hire item(s) & provide you with a like-for-like exchange should your product be faulty or not available.
8. Use of equipment
It is the hirer's responsibility to ensure equipment is suitable for the purpose intended, and is used safely and
legally. Anyone appointed to operate or supervise equipment must be competent to do so (and received appropriate training where required). Equipment may only be used within manufacturer guidelines.
9. Service and repair
No service or repair is to be attempted with the exception of serviceable fuses and lamps. User-replaceable parts (fuses or lamps) may be replaced with manufacturer specified parts. The removal of panels or panel screws invalidates manufacturer's warranty, and the hirer is liable for the full cost of replacing equipment where evidence of such is found.
10. Lost or damaged equipment
Unless it arises from our own actions of negligence, a hirer is liable to us for the whole costs of replacement and any consequential losses, due as a result of damage, theft or loss that occurs during the period of hire (including that resulting from any third party's use of our equipment). All prepaid deposits will also be forfeited. If no deposit has been made you are agreeing and giving us the full entitled right to bill you accordingly. Where hired equipment is returned ''non working'' damaged / faulty or broken in any way we reserve the right to charge within 14 days after the date of hire to give time to eliminate whether it was due to malfunction of the equipment or misuse by the hirer.
11. Equipment failure
All equipment hired from us is tested and is fully operational, it is of a professional standard and is kept maintained. Catastrophic failure is unusual and unlikely. However, we cannot accept liability for any direct or consequential losses arising from equipment failure which is beyond our control. Any discrepancies or faults must be reported within 2 hours of receipt of the hired equipment by calling the mobile number below *Please read ''7. Condition of equipment'' for more information.
12. Electricity supply
Generators of any sort must NOT be used to supply electrical power to any item of our equipment without our expressed permission. The unauthorized use of any generator entitles us to its immediate recovery without notice or penalty, and will result in further action by us if damage is caused due to the use of a generator that has provided an inadequate power supply. All of our hire equipment needs a 240v / 50hz within +5% or -5% of that value (Please see 10 above).
PLEASE NOTE: When making payment you are agreeing and entering into this contract, you also agree to comply with all of our terms set out above. We do not require your signature only payment but you may be asked to sign a copy if you are collecting the equipment from us. If you are unsure about any of the above or have any questions please contact us before making any payments.